Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Quest Semiconductor website, products, services, and any purchases made through our online store. By accessing our website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of our website and services. Quest Semiconductor reserves the right to amend or update these Terms at any time without prior notice. Any changes will become effective immediately upon publication on this website. Continued use of our website following any updates constitutes your acceptance of the revised Terms.

Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not use our website in any manner that could damage, disable, overburden, interfere with, or compromise the security, functionality, or availability of the website or our services.

Users must not attempt to gain unauthorized access to any part of the website, servers, databases, customer accounts, or connected systems. Any activity that may introduce malicious software, interfere with website operations, or compromise the security of other users is strictly prohibited. Quest Semiconductor reserves the right to suspend or terminate access to the website for any user who violates these Terms or engages in activities that may harm the website, our business, or other users.

Customer Accounts
Certain features of our website require you to create a customer account. You are responsible for ensuring that all information provided during registration is accurate, complete, and kept up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. If you suspect unauthorized access or misuse of your account, you must notify Quest Semiconductor immediately. We reserve the right to suspend or terminate customer accounts where fraudulent activity, misuse, inaccurate information, or violations of these Terms are identified.

Products and Availability
Quest Semiconductor offers semiconductor products, electronic components, and related devices through our website. While we make every effort to ensure product information is accurate, occasional errors relating to descriptions, specifications, images, availability, or pricing may occur.

Product images are provided for illustration purposes only and may differ slightly from the actual product due to manufacturing updates, lighting conditions, or display settings. All products are subject to availability. We reserve the right to discontinue products, limit quantities, substitute equivalent products where appropriate, or refuse orders where inventory is unavailable.

Pricing
All prices displayed on our website are shown in the applicable currency and are subject to change without prior notice. While we strive to ensure pricing accuracy, pricing errors may occasionally occur. If an incorrect price is identified after an order has been placed, Quest Semiconductor reserves the right to cancel the order and issue a full refund or contact the customer with available options before processing the order. Applicable taxes, shipping charges, customs duties, or other fees will be calculated and displayed during checkout where appropriate.

Orders and Acceptance
Submitting an order through our website constitutes an offer to purchase products from Quest Semiconductor. Receipt of an order confirmation does not constitute acceptance of the order. Orders become accepted only after payment has been successfully verified and the order has been processed for shipment.

Quest Semiconductor reserves the right to refuse, limit, cancel, or decline any order for reasons including suspected fraud, pricing errors, stock availability, payment verification issues, legal restrictions, or other operational circumstances.

Payments
Payment must be received in full before products are dispatched unless alternative payment arrangements have been approved. We use secure third-party payment providers to process online transactions. By submitting payment information, you represent that you are authorized to use the selected payment method. Quest Semiconductor is not responsible for delays resulting from payment verification procedures conducted by financial institutions or payment service providers.

Shipping and Delivery
Shipping times, delivery estimates, shipping methods, and related information are provided in our separate Shipping Policy.
Delivery timeframes are estimates only and may vary due to factors beyond our control, including carrier delays, customs inspections, weather events, transportation disruptions, or public holidays.
Risk in the products generally transfers to the customer upon delivery to the shipping address provided during checkout.

Returns and Refunds
Returns, refunds, exchanges, and related procedures are governed by our separate Return Policy. Customers should review the Return Policy before requesting any return, exchange, or refund. Quest Semiconductor reserves the right to inspect returned products before determining eligibility for a refund, replacement, or exchange.

Warranty
Warranty coverage for eligible products is governed by our Warranty Policy and any applicable manufacturer warranties. Warranty coverage does not extend to products damaged through misuse, improper installation, unauthorized modification, accidents, negligence, or normal wear and tear unless otherwise required by applicable law.

Intellectual Property

All content available on the Quest Semiconductor website, including text, graphics, logos, product images, icons, software, documents, layouts, website design, trademarks, and other materials, is owned by or licensed to Quest Semiconductor and is protected by applicable intellectual property laws. No part of this website may be copied, reproduced, distributed, modified, published, transmitted, or otherwise used without prior written permission from Quest Semiconductor except where permitted by law.

Limitation of Liability
To the maximum extent permitted by Australian law, Quest Semiconductor shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, products, or services. Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or rights that cannot be excluded under the Australian Consumer Law or other applicable legislation. Where liability cannot be excluded, our liability is limited to the extent permitted by law.

Indemnification
You agree to indemnify and hold harmless Quest Semiconductor, its directors, employees, contractors, affiliates, suppliers, and representatives from any claims, losses, damages, liabilities, costs, or expenses arising from your breach of these Terms, misuse of the website, violation of applicable laws, or infringement of the rights of any third party.

Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy, which explain how personal information is collected, used, stored, and protected. By using our website, you acknowledge that you have read and understood these policies.

Force Majeure
Quest Semiconductor shall not be responsible for any failure or delay in performing its obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, fires, floods, pandemics, strikes, transportation disruptions, government actions, cyber incidents, power failures, supplier shortages, or other unforeseen events.

Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be severed from the remaining Terms without affecting the validity or enforceability of the remaining provisions.

Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes arising out of or relating to these Terms, the website, or purchases made through Quest Semiconductor shall be subject to the exclusive jurisdiction of the courts of Australia, unless otherwise required by applicable consumer protection legislation.

Contact Us
If you have any questions regarding these Terms & Conditions or require further information regarding your rights and obligations, please contact our team.
Email: sales@questsemi.com